Staff in the office has been knowledgeable, courteous, reasonably fast over last 5-6 years. I mainly go for oil change, tire rotation, safety check, & small repairs. For diagnosis of "check engine" light, it's better to go to the dealer for full code reading.
sucks and overpriced and takes forever
Over priced I went in to see if he would match the deal I had from Firestone and they didn't want to so I'm happy Firestone was the best choice and customer service
They are pleasant to work with as far as customer service goes.
It's been a year since I had my oil change here and my mechanic has discovered some of the sources of my oil leaks. Unfortunately, some of these oil leaks were caused by simple mistakes by the person who changed my oil at Goodyear. My oil pan was not tightened up completely. The wrong oil filter was used and a smaller than normal O-ring for the filter which acts as a seal. Of course, it doesn't seal properly. To be fair my car is an older Saturn, so parts may have been hard to find in time. I should have of been notified of this.
Used coupon to have A/C checked. We were greeted and within minutes the A/C man, Steven, was checking our Classic car's A/C. He did some tests, and then added Freon and got it running cold for the first time in months. He said just bring it back in a couple of weeks so he could check to see if there is a leak - and all this for a $9.99 coupon. Highly recommend this Goodyear store if you need to have A/C worked on. Mahalo.
They did make sure I was aware of an oil leak at the time, but they had no idea where it was. I do not know if this oil leak was happening before or after the oil change.
Goodyear Auto Service Center is a US Car Repair based in Hilo, Hawaii. Goodyear Auto Service Center is located at 475 Kilauea Ave, Hilo, HI 96720, USA.
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