I would rate this ZERO starts if I could. My family has been doing business with Mike Sasaki for decades. Recently he and his assistant were needed for a internment service.
All I can say is that this was a HORRIBLE experience, and after patronizing this business for so long, Im telling my family and EVERYONE to steer clear of this declining business. The owner's health is declining and he has no pride in his work whatsoever.
3 - After the 5th time I asked, Mike finally moved them, after RUDELY saying "IM working, Let me Finish!!".
1st - the 23k gold work all needs to be redone on the monument from 2002. This should last many, many years and not have to be done every 10 years.
2nd - Mike refused to acknowledge my request to move my grandmother and grandfathers urns (to be side by side), even after politely asking FIVE times to move them.
Sasaki Monuments Llc is a US Point Of Interest based in Hilo, Hawaii. Sasaki Monuments Llc is located at 904 Wainaku St, Hilo, HI 96720, USA.
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