What a great professional service!
Have been going to Mathew for years..He has always been respectful and professional...Some people are just mad at the world...
Watch that receptionist/office manager--she doesn't have a clue about policy, confidentiality and will try to provoke you if she doesn't take to you. The principle staff is completely out of touch with what is happening out front in the waiting room. Appointments tend to be "cattle calls," you'll arrive at your appointment with a room FULL of people. The waiting room is dirty, there are no published charters, rights, regulations or patient rights. You will be treated as if you are powerless--I was lied to by both the receptionist and social worker. The social worker doesn't return calls, even after offering counselling virtually at your convenience. The doctor makes an occaisional appearance on the filthy rug in the waiting room, in bare feet. If you are seriously ill and require a professional environment, I suggest another clinic on the island. This isn't very legitimate, the waits are excrutiating and reception contemptuous. I had a nurse case-worker with me--they were appalled--move on.
Dr. Chris and Matthew provide a casual and friendly service to all who enter their office. They are professional during the certification process and embody the Aloha spirit, with no shoes required!
Doctor420hawaii is a US Health facility based in Hilo, Hawaii. Doctor420hawaii is located at 224 Kamehameha Ave Suite #207, Hilo, HI 96720, USA.
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