This unanswered review and the fact that I don't see a website nor email address says it all for me...
Their email communications are abrupt to the point of rudeness, but that would have been tolerable except for what happened next. Four months after I signed a 12-month contract with Jordan, the renter moved out and some mold was discovered in the house. At that point Jordan terminated the contract, telling me to fix the mold myself and then, when the house was clean, to contact them for another contract. Even though they had not given the notice required by the contract, I allowed them to terminate it since I didn't want someone managing my property who will suddenly quit on me like that.
I hired Jordan to rent my house while I was on Oahu pursuing graduate work.
As a result, (off-island the whole time) I had to research Big Island mold inspectors--and then mold remediators--all the while calling in favors from friends to hold the house keys and meet the inspectors, insurance adjustors, remediators, etc. I had hired Jordan precisely so I would NOT have to do these things myself long-distance, and they deliberately chose not to fulfill their contract.
i just recently called Jordan Properties on september 13, 2016 @ 4:14pm(HST). the sweet old lady who answered the phone had said that Jordan Properties is no longer up and running. the owner of the company had moved to Canada! that suck's....
Bottom line, Jordan abandoned me when I needed their services the most. I have now found much better property managers in the Hilo area, and I thus advise everyone to stay clear of Jordan.
Jordan charges a somewhat smaller fee than some other management companies, and they trumpet the fact that they do not charge you the fee if your house is not being rented. Unfortunately, what that means in practice is that if they don't have renters for your property, they will do as little as possible (because it's not making them money)--and if substantial problems arise, then they will quickly throw you under the bus.
Jordan Property Management And Sales is a US Real Estate Agency based in Hilo, Hawaii. Jordan Property Management And Sales is located at 76 Keaa St, Hilo, HI 96720, USA.
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